This is our Shipping Policy. You are agreeing to this Shipping Policy each time you make a purchase through Folkmade.org.

Shipping Policy

Because our items are all individual, they get handled and shipped in different ways. Please verify which shipping category your purchased product falls under before contacting us regarding shipping concerns. These are the shipping categories:

  1. Can Be SHIPPED (CATEGORY 1)

    This category includes items that we already have in stock and those that we may need to order from one of our artists before they can be shipped. Some items that we do not necessarily have in stock include postcards or photographs that are customizable and are therefore printed on a case-by-case basis. If your item falls within this category, it will be shipped within two weeks of your date of purchase. Usually, we can order and receive items from our third party manufacturers within a week. Thus, overall, your product will be shipped to you within a maximum of 21 days following your order. We will give you an estimate of how long it will take to be shipped at checkout, as this varies depending on the product.
  2. Cannot be shipped (Category 2)

    This category is usually reserved for much larger items such as sizable pieces of furniture that would have excessive shipping fees. Instead, Folkmade will be in touch via email and then you will be able to pick up your item from a pre-arranged location where we will hold your item for you. Bear in mind that you must have purchased the product on our site before we can let you pick it up from us.

Shipping Fees

Shipping fees will depend on the size and weight of the product you order, and your relative distance from Providence, Rhode Island. These will be estimated as closely as possible by our website, but may be off by some margin, in which case we reserve the right to add or take the appropriate money from your account. We promise (as is compliant by our Terms of Service) that we will never take more money from you than is absolutely required due to shipping.

All products also have a PICK UP OPTION, which allows you to circumvent shipping fees altogether. Folkmade will be in touch via email and then you will be able to pick up your item from a pre-arranged location where we will hold your item for you. Bear in mind that you must have purchased the product on our site before we can let you pick it up from us.

International Shipping Policy

Squarespace Commerce allows us to sell our products to bank accounts located in the US, Canada, and the UK. However, this will entail a significant increase in shipping costs. These will be estimated as closely as possible by our website, but may be off by some margin, in which case we reserve the right to add or take the appropriate money from your account. We promise (as is compliant by our Terms of Service) that we will never take more money from you than is absolutely required due to shipping. By purchasing an item from our site, you acknowledge that shipping fees will be higher if you are shipping the item to an international location.

upcoming exemption

Our service will be closed during the Christmas period (20th December-20th January). This means that any orders made up to December 13th 2015 that can reasonable be shipped within a week will be. If you order an item before Christmas that cannot be shipped before we leave, we will let you know this, and will do our best to ship you your item as promptly as possible once we reopen on January 20th. We promise that, regardless of this break in our service, we will honor our commitments and you will be given your ordered item.